Terms of Service
Last updated: 10 August 2026
1. Agreement
These terms govern your purchase and use of BookingBot, an AI WhatsApp booking and reservation system for taxi, limo and chauffeur operators. By buying a plan or using the software you accept these terms.
2. What you buy
BookingBot is sold as a one-off setup and licence fee: Starter at $500 and Pro Fleet at $900 (USD). The fee covers configuration and deployment of the bot for your business, as described on the pricing section of this site at the time of purchase. There is no monthly platform fee.
3. Maintenance and support
Support is included for the first 30 days after deployment. After that, optional maintenance is charged separately and typically ranges from $100 to $200 per month depending on scope.
4. Third-party services
BookingBot relies on third-party services including WhatsApp / Meta, Stripe, mapping providers and calendar providers. You are responsible for maintaining your own accounts with those providers and complying with their terms. We are not liable for outages, policy changes or account suspensions imposed by those providers.
5. Your responsibilities
- Provide accurate business details, service areas, rates and operating hours.
- Hold the licences and insurance required to operate passenger transport.
- Handle your passengers’ bookings, pricing disputes and refunds.
- Keep your Stripe account, phone numbers and credentials secure.
6. Payments to you
Passenger deposits and fares are collected directly through your own Stripe account. We never hold your passengers’ funds.
7. Refunds
All purchases are final and non-refundable. Please review the demo, pricing and feature list — and ask us any questions — before buying. See our Refund Policy for details.
8. Intellectual property
The BookingBot software, prompts and templates remain our intellectual property. You receive a non-exclusive, non-transferable licence to use the deployed system for your own transport business. Your brand assets and customer data remain yours.
9. Limitation of liability
The software is provided “as is”. To the maximum extent permitted by law, our total liability is limited to the amount you paid us, and we are not liable for lost bookings, lost profits or indirect damages.
10. Contact
Questions about these terms: info@taxi-webdesign.com.