BookingBot logo — AI booking software for taxi and limo operatorsBookingBot

Refund Policy

Last updated: 10 August 2026

All sales are final — no refunds.

Once a purchase is completed, the fee is non-refundable. BookingBot is a custom configuration and deployment service: work begins on your setup immediately after payment, so we cannot return the fee. Please make sure you fully understand the product before you buy.

Before you buy

  • Watch the full demo video and the How it works walkthrough end to end.
  • Compare the tiers on the pricing section and confirm which features you need.
  • Read the comparison and FAQ, including maintenance costs after the first 30 days ($100–$200).
  • Request a live demo and ask every question you have. We answer before payment, not after.

Duplicate or failed charges

If you were charged twice for the same purchase, or a payment was taken in error and no work was delivered, email info@taxi-webdesign.com with your receipt and we will correct the duplicate charge.

Chargebacks

Filing a chargeback after delivery does not change this policy. Please contact us first — most concerns are configuration issues we can fix quickly.

Passenger payments

Deposits and fares your passengers pay are handled by your own Stripe account and your own booking terms. Refunds to passengers are decided and issued by you, not by us.