Airport Transfer Automation: Flight Numbers, Waiting Time and Meet-and-Greet

Airport transfers are the most profitable and most complaint-prone work in the industry, because so much of the job depends on details captured at booking.

An AI assistant asks for them every time without fail: flight number, arrival terminal, passenger count and luggage, name board wording, and whether meet-and-greet inside the terminal is required.

Waiting-time rules should be quoted at booking, not argued about afterwards — for example a free allowance after landing, then a per-15-minute charge. When the rule is in the chat transcript, the invoice is rarely questioned.

Delays are where automation earns its keep. If the pickup moves, the assistant can message the passenger and update the dispatch board, so the chauffeur is not sitting in short-stay for an hour.

Every message stays in one WhatsApp thread, which means your office has a complete, timestamped record of what was promised for each job.